Online reputation services from Reputation Defenders right now? Every client is Unique and needs a customized strategy. Every business is different. You will get good results with a customized service if you are looking for a unique approach. We develop a custom strategy for you and charge according to the size and complexity of the project. Discover additional information at reputation defenders.

Potential clients may be looking for your solutions after inquiring their friends or family “Who do you go to?” rather than “Which firm do you go to?” for businesses like health facilities, hair salons, and law offices. Establishing a presence on social media for your top staff is a terrific method to manage your company’s online reputation in this scenario. As previously said, attempting to maintain a low profile by ignoring social media platforms makes it simpler for someone to smear your positive reputation with their negative content. As a result, your company’s reputation may be tarnished. Therefore, a robust online reputation management strategy is vital for continued success in any firm where the company’s identification is indirectly or directly associated with its executives.

85% of consumers treat online reviews as personal recommendations and trust them as much as a tip from a friend. It is a great thing if your reviews are impeccable, but what happens if there was some bump on the road and someone posted a well-grounded negative comment? In the age of social media when news spread like wildfire, it can be an absolute bombshell. United Airlines lost over $1 billion in market value after a video of a passenger being violently forced away from an overbooked flight went viral. The video earned over a million mentions a day and over 100 million views. The CEO of United Airlines was accused of failing to deal with the situation and the lack of PR crisis management.

Paid media implies all online content that requires payment to feature your brand (website, services, etc.). It involves channels like Google Ads, social media ads, sponsored posts, or promotions by influencers. This aspect of ORM is fairly straightforward — you have full control over your own placements. You have to carefully check, though, if any of your competitors are advertising “against” your brand. However, most paid media platforms have strict guidelines against such practices, and a single complaint can resolve this negative sentiment implication. Read extra details on reputation-defenders.com.

For businesses of all sizes and industries, the odd dissatisfied customer is unavoidable. Most consumer issues may be resolved promptly and efficiently over the phone or via email. However, if the consumer retaliates by publishing unfavorable reviews about your business online, the situation can become more complicated — and potentially hazardous. As a result of the Internet’s reduction in the distance between clients, word-of-mouth can now go significantly faster and farther than ever before.